Privacy Policy

Effective Date: 1 October 2025

1. Introduction

At JustLove Pure Oils, part of JustLove Wellness & Wealth, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).

2. Information We Collect

We collect personal information that you provide to us directly, such as when you:

Place an order on our website
Subscribe to our newsletter
Contact us for customer support

The types of personal information we may collect include:

Full name
Email address
Physical address
Contact number
Payment information

3. Use of Personal Information

We use your personal information for the following purposes:

Processing and fulfilling your orders
Communicating with you about your orders and our products
Sending you promotional materials and newsletters (with your consent)
Improving our website and services
Complying with legal obligations

4. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and delivery companies. These third parties are obligated to keep your information confidential and secure.

5. Security of Personal Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of electronic transmission or storage is 100% secure.

6. Your Rights

Under POPIA, you have the right to:

Access the personal information we hold about you
Request correction of any inaccuracies in your personal information
Object to the processing of your personal information
Request the deletion of your personal information

To exercise any of these rights, please contact us at:

Email: info@justlovepureoils.com
Phone: 0768071154

7. Cookies

Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that help us analyze web traffic and improve our website. You can choose to accept or decline cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@justlovepureoils.com
Phone: 0768071154